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AutismResources.ai

Terms of Service

Last updated: November 2, 2026

1. About this agreement

AutismResources.ai is a directory that helps families discover autism-related resources, programs, events, and plain-language guides. These terms apply to visitors, families, account holders, and business representatives. By using the site, you agree to these terms; if you do not agree, do not use it. You must be at least 18 to create an account, purchase a subscription, or submit a family request, and have authority to act for any business or person you represent. The site is not intended for children to submit their own personal information. Our Privacy Policy explains how information is handled; these terms do not replace consent requested in a form.

2. Accounts, claims, and listing accuracy

You are responsible for keeping your account credentials secure and for all activity on your account. Provide truthful information, use only accounts you are authorized to access, and notify us if you suspect unauthorized access. Claiming a listing requires authority to represent that business; we may request evidence or review disputed claims. Seeded listings may contain publicly researched information. Review and correct that information when taking over a listing. An ownership change does not automatically transfer a paid subscription or its billing responsibility.

You are solely responsible for the accuracy of your listing. Once you have signed up and claimed a listing, you are responsible for providing accurate information about your business and for keeping it up to date, including your name, address, contact details, hours, services, categories, programs, events, promotions, pricing, insurance, and any other content you submit. AutismResources.ai does not guarantee the accuracy of listing information. Review or a claimed indicator is not verification of professional credentials, licensure, clinical quality, or suitability. Update your dashboard when information changes. Families should confirm details directly with providers, including costs, eligibility, insurance, accessibility, and availability.

3. Submitted content and promotion permissions

You retain ownership of content you submit and represent that you have permission to use it, including logos, photos, quotes, and any identifiable person's image. Do not submit confidential records or another person's personal information without authority. You grant us a non-exclusive, royalty-free license to host, display, format, and distribute submitted content to operate the directory and related services. We may review, correct formatting, decline, or remove submissions; payment does not guarantee publication.

By signing up for and maintaining a listing on AutismResources.ai (free or Premium), you grant AutismResources.ai a non-exclusive, royalty-free, worldwide license to feature, promote, and share your business and any content you submit — including your business name, logo, listing details, photos, programs, events, and promotions — on our social media channels, newsletters, and other marketing materials in connection with promoting the directory and the resources available on it. This permission applies automatically to every program, event, and promotion you submit; no separate per-item opt-in is required. You may opt out of future social media features at any time by contacting us; opt-outs apply going forward and do not require us to remove content already published.

4. Communications and email choices

We send service messages such as email confirmation, welcome messages, account and billing updates, and authorized family-request communications. Marketing messages are separate: you may opt out using the unsubscribe link or by contacting us. Creating an account does not remove your marketing opt-out rights. The family newsletter, when you subscribe, is one email a month with new events and programs and guides added that month; it does not promise a notification whenever an individual guide is published. Opting out of marketing does not stop necessary account or request-related service messages.

5. Free listings and Premium participation

Search and the directory remain free for families. Businesses may maintain a free listing with public baseline information, including category, services, ages, address, hours, and location. Listing languages and applicable grant or waiver attributes are available without Premium. Contact information is accessed through the site's contact controls rather than exposed in public search-page data.

Premium participation is city-specific. It offers richer profiles and eligible programs, events, promotions, newsletter features, direct leads, availability badges, embeddable search, guide contributions, and resource materials as described in the current offering. Business promotions require Premium. Submissions and editorial features remain subject to review, relevance, availability, and the site's rules. Independently curated community events may also appear. Detailed AI-facing listing content is a per-city Premium benefit; baseline listing information remains publicly discoverable.

Premium is not an endorsement or a guarantee of placement, leads, bookings, newsletter inclusion, a published guide contribution, or visibility in an outside AI service or search engine. Some AI preview results prioritize Premium among relevant matches; other directory views use their own matching and ordering rules. Family-request participation does not change result ordering.

6. Premium subscriptions and recurring billing

Standard Premium is $50 USD per month per city. Multiple locations in one selected city do not create additional city charges. Two standard paid cities cost $100 per month; three cost $150. Your selected cities, total, applicable taxes or other disclosed charges, and first payment are shown at checkout. Existing grandfathered cities share the original paid seat; newly added paid cities add a seat. Complimentary Premium is not billed for the complimentary coverage. Account-specific coverage appears in your membership settings.

  • Billing date: Premium subscriptions are automatically billed on the first day of each calendar month. Your card on file will be charged on the 1st every month until you cancel.
  • First charge (proration): If you subscribe mid-month, you are charged a prorated amount at signup covering the remainder of the current month, and your first full monthly charge for your paid city seats occurs on the 1st of the following month.
  • Changing cities: Adding or removing paid cities changes the subscription quantity and may produce an immediate prorated invoice or account credit through Stripe. Removed-city Premium access ends when the city is removed. A credit is not necessarily a cash refund. Previously removed grandfathered coverage is not automatically restored when a city is added again. Review your updated city plan and invoice.
  • Automatic renewal: Your subscription renews automatically each month on the 1st unless canceled before renewal. By purchasing, you authorize recurring charges for your selected paid city seats until cancellation.
  • Cancellation: You can cancel anytime from the billing portal in your dashboard or use its cancellation/Switch to Free control. If you cannot access those controls, contact support@autismresources.ai for assistance before renewal. Cancellation is scheduled for the end of the paid period and stops subsequent renewals; Premium remains active through that period unless a city is separately removed. Account deletion, listing removal, or an ownership handoff is not a substitute for canceling billing.
  • Refunds: Payments are non-refundable except where required by law.
  • Failed payments: If a charge fails, we will retry per our payment processor's configured schedule. If payment remains unpaid, Premium features may be suspended or the listing returned to free status. Keep payment details current; invoices and billing notices provide the account-specific payment status.
  • Price changes: We may change subscription pricing with at least 30 days' notice by email before your next renewal.

7. Payment processing

Payments are processed securely by Stripe. We do not store your full payment card details. By subscribing you also agree to Stripe's terms of service.

8. Family requests and provider responses

Sending a request is optional and requires explicit consent in the form. You authorize us to share the request and your selected contact information with matching Premium providers in your city, including complimentary Premium providers. The family-facing confirmation does not identify recipients. Administrators may review requests and delivery. A request is not an appointment, referral guarantee, or promise of a response, availability, insurance acceptance, or services. If no eligible provider matches, we report that and may retain the request for administrative review.

Do not include a diagnosis, child's name, medical records, or sensitive clinical details. Use accurate contact details and submit only requests you are authorized to make. Request contact details are retained for 12 months and then erased from our request records by nightly cleanup, as described in the Privacy Policy; copies already delivered to providers or inboxes are not erased by that cleanup. Providers must use received information only to respond to the request and arrange the requested support, protect it, respect contact preferences, and not sell it or add families to marketing lists without separate permission.

9. Acceptable use

Do not submit false, misleading, unlawful, or infringing content. We may remove listings and suspend accounts that violate these terms. Do not impersonate a family or business, submit spam or deceptive offers, harass others, infringe intellectual property, upload malicious material, bypass access or contact-reveal limits, collect private contact details in bulk, or disrupt the service. Public indexing does not authorize access to protected information or imply a right to republish third-party content.

10. Guides, AI search, and independent providers

Listings are informational and are not endorsements. We do not provide medical, legal, or professional advice, diagnosis, treatment, case management, or emergency services. Guides and AI-assisted answers are general information, may be incomplete or outdated, and do not establish a professional relationship. AI can misinterpret questions or generate inaccurate suggestions; verify important information with a qualified professional and original sources. In an emergency, contact emergency services rather than this site.

Providers and external websites are independent of AutismResources.ai. Any care, purchase, event registration, contract, or dispute with them is between you and them. We do not control their services, safety, pricing, refund policies, website availability, or privacy practices. Confirm dates, registration requirements, accessibility, and costs before attending.

11. Site materials and embedded tools

Site branding, original guide content, and design remain the property of AutismResources.ai or their respective rights holders. You may share links and use materials expressly offered for sharing or printing, preserving attribution and any stated conditions. Do not imply our endorsement, remove credits, or commercially republish materials without permission. Third-party photos, logos, and recipes remain subject to their owners' rights. Eligible embedded tools may be used on authorized business websites under the provided settings; do not alter them to misrepresent results, defeat restrictions, or collect private information. Tool access may change when eligibility or membership ends.

12. Availability, moderation, and account closure

We may maintain, change, or discontinue features and review or remove inaccurate, unsafe, duplicate, infringing, or otherwise unsuitable content. We may restrict access for misuse, disputed ownership, nonpayment, or security reasons. Features may be temporarily unavailable. Contact us about a moderation decision or account closure. Cancel any paid subscription separately; existing payment obligations and applicable rights do not disappear on closure.

13. Disclaimers and limits of responsibility

To the extent permitted by law, the site is provided "as is" and "as available," without warranties of uninterrupted operation, accuracy, fitness for a particular purpose, or provider outcomes. We are not responsible for independent providers' conduct or decisions made solely in reliance on directory or AI information. To the extent permitted by law, we are not liable for indirect, incidental, special, or consequential losses arising from use of the site. Nothing in these terms excludes liability that cannot legally be excluded, excuses fraud or willful misconduct, or removes mandatory consumer rights.

14. Questions and disputes

Please contact support@autismresources.ai with account, billing, content, or other concerns so we can try to resolve them. This does not require you to give up available legal remedies, agree to arbitration, or waive a right to bring a claim. If a provision is unenforceable, the remaining provisions continue to apply to the extent allowed by law.

15. Changes to these terms

We may update these terms as the service changes, post the revised version and date here, and provide appropriate notice of material changes to account holders. Price changes follow the notice described in the billing section. Changes do not retroactively alter completed transactions or waive rights protected by law. If you disagree with updated terms, stop using the site and cancel any recurring subscription before its next renewal.

16. Contact

Questions about these terms? Email support@autismresources.ai. For personal-information requests, see our Privacy Policy.